Senior Manager, Global Customer Insights

Junto HLS has been engaged by Leadership at a Top 20 pharma client to recruit a Senior Manager, Global Customer Insights.

Position Overview:

  • Drives and directs assimilation of competitive intelligence to ensure that marketing, clinical and business decision-making is supported by timely, accurate and cost-effective data and analysis.
  • Directing, overseeing, and conducting analyses of competitor trials, market impact, landscape trends, launch timelines and other external issues.
  • Provides context and objective analysis of competitive (commercial, clinical, and scientific) information to enable actions and business decision-making (for both internal company projects as well as assessment of potential licensing or acquisition activities).
  • Enhances company marketplace position by leveraging knowledge gained about competitors and competitive environment.
  • Communicates key competitive information to teams and Executives throughout the organization through oral and written communication.
  • Develops innovative solutions to complex, unstructured problems, while providing high-quality, consultative support in fulfilling the objectives of the team and Global Stakeholders.
  • Drives development of holistic, predictive landscape assessments and oversees other ad hoc analyses to: proactively address issues in support of company objectives, mitigate decision risk, drive action plan development and ultimately improve commercial and clinical planning.
  • Proactively look for process improvement opportunities by challenging existing processes, proposing solutions, driving approved implementation plan to advance team capabilities, improve internal efficiencies and drive toward continued best-in-class functional leadership.
  • Proactively identifying areas for further competitive or market investigation and assist commercial team members in the creation of related market research studies.
  • Makes recommendations to leadership teams charged with setting commercial & clinical strategy.


    • Greater Boston, MA

If you are open to explore and learn more about this opportunity submit your resume using the button below or send directly to